Complete and successfully certify in tax law training, including the use of the electronic filing software, TaxSlayer, to provide free tax return preparation for eligible taxpayers. Must pass the Advanced IRS Tax exam, Health Savings Account Exam (HSA), Volunteer Standards of Conduct Exam, and the Intake/Interview & Quality Review Exam. Must have attended an Orientation provided by United Way Suncoast/IRS. Take direction from the Site Coordinator to serve clients in order of walk-in/appointment. Interview and complete client intake. Prepare tax returns with accuracy. Dress Code: Business Casual. VITA t-shirt will be provided and should be worn while volunteering at a VITA site. When arriving to a site for the first time, come 30 minutes prior to your shift, as the site coordinator needs to create your login into the system. If you need to cancel your shift, you must cancel no later than 48 hours prior.