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VOLUNTEER INCOME TAX ASSISTANCE
YOU BRING THE PASSION. WE'LL SHOW YOU THE REST.
United Way’s Volunteer Income Tax Assistance program, VITA (Vy-Tah) offers free tax preparation for qualified households across the region. Nearly half of all households in our region live paycheck-to-paycheck and VITA can save them the added expense of a qualified tax preparer - as much as $300!
VITA is an IRS program that trains and certifies volunteers to help provide free and accurate tax preparation services to low- to moderate-income taxpayers. These services are provided at a variety of public locations such as libraries, schools, and neighborhood centers in certain high-need areas. VITA annually brings back more than $10 million in tax returns and tax credits to the region.
No tax experience is needed. Free training is provided, and you'll gain valuable skills while helping local families access the refunds and tax credits they deserve. Whether you're looking to give back, learn something new, or meet others who care about their community, VITA offers a rewarding volunteer experience.
2027 VITA TAX SEASON
Training begins in November 2026 and the 2027 VITA Tax Season runs January 25, 2027 through April 15, 2027.
Site Coordinators
Lead a team. Support a site. Make it all happen.
If you’re organized and enjoy problem-solving, and like helping teams succeed, the Site Coordinator role may be the perfect fit.
Site Coordinators oversee daily site operations, coordinate volunteer schedules, and ensure everything is in place for a successful tax season.
Requirements
Attend a 3 hour Site Coordinator orientation
Pass the following IRS certification exams:
• Standards of Conduct
• Intake/Quality Review
• Advances Tax Law
• Site Coordinator Exam
Tax Preparers
Help families file with confidence.
Want to make a direct impact on someone's financial future? Tax Preparers work one-on-one with taxpayers to prepare and file their tax returns at no cost.
Don't worry if you've never prepared taxes before. Training and ongoing support are provided every step of the way.
Requirements
Attend a 2 hour Tax Preparer orientation
Pass the following IRS certification exams:
• Standards of Conduct
• Intake/Quality Review
• Advanced Tax Law
Greeter/Screeners
Be the friendly face of VITA.
Greeters and Screeners are often the first people visitors meet when they arrive at a VITA site. In this role, you'll welcome clients, help them get checked in, and ensure they have the documents needed to complete their tax return.
This is a great opportunity for anyone who enjoys interacting with people and creating a positive, welcoming experience.
Requirements
Attend a 2 hour in-person Greeter/Screener orientation
Pass the following IRS certification exams:
• Standards of Conduct
• Intake/Quality Review
CORPORATE VOLUNTEERS
Looking for a meaningful team-building opportunity?
Companies and organizations can participate in VITA in several ways:
- Volunteer as individuals
- Participate as a small group and rotate shifts
- Adopt and help operate an entire VITA site
All volunteers must complete the required training and IRS certification for their selected role.
To learn more about group volunteering opportunities or site sponsorship, contact vita@uwsuncoast.org.
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